In the event of the Buyer wishing to return goods deemed of satisfactory condition, the OTL Group reserves the right to charge a re-stocking fee, normally equivalent to 15% of the total value of the goods, free of delivery.
The re-stocking of goods is at the OTL Group's discretion and may be dependent on date of order.
All returned goods must pass a mandatory Quality Control check before being accepted.
If you are not satisfied with anything to do with your order, please contact us.
For full Terms & Conditions, please click here.